Talys Coordinator Helpdesk Problem Tracking Information
System
- Talys Coordinator Helpdesk system allows
people to enter requests for help with technology problems or other requests,
directly to the system on the Internet.
- Direct access to helpdesk trouble
call information by anyone with appropriate security clearance, access to the
Internet and a browser such as Netscape, Internet Explorer or AOL.
- Supervisor assigns tasks to appropriate
support staff or an automatic assignment feature is an option.
- System allows both users and technical
staff to track a problem through to resolution.
- Technicians can access the system
via the Internet, making progress entries and closing problems as
appropriate.
- Application systems can be
customized to meet your unique district needs.
- School maintains complete
control.
Please contact us for any additional information:
Talys Systems, Inc.
8136 Creekview
Dr.
Bridgeport, NY 13030
Phone: (315) 633-9206 Fax (315) 633-4479